Website Terms

Terms of Use

Last updated: [DATE — owner to confirm]

These Terms set out the basis on which you can use the CHA Polished Concrete & Epoxy ("CHA", "we", "us" or "our") website. By using this website, you agree to these Terms. They're written in plain English to keep things clear, and they are provided as general information only — not legal advice. Any flooring work we carry out for you will also be subject to the specific quote and any separate agreement we provide for your project.

1.Using this website

You're welcome to browse this website for information about our flooring services. You agree to use the site lawfully and not to misuse it, interfere with how it works, or attempt to access it in any unauthorised way. We may update, change or remove content on the site at any time without notice.

2.Quotes are estimates until confirmed

Any prices, figures or indications given on this website or in an initial enquiry are general estimates only. They are not a fixed or binding quote.

A confirmed quote is only provided in writing after we understand the details of your job, and the final agreed price is the one set out in that written quote. Until a quote is confirmed and accepted, pricing may change.

3.Project details may vary after assessment

Every concrete floor is different. The scope, timeframe, finish and price of a project may need to be adjusted once we carry out an on-site assessment and see the actual condition of the slab and the space.

If anything changes after assessment, we'll talk it through with you and confirm any updates before proceeding. Factors such as the condition of the existing concrete, the level of preparation required, access, and the chosen finish can all affect the final outcome.

4.Website content is general information only

The information on this website — including descriptions of our services, finishes, benefits and processes — is provided for general guidance only. It's intended to help you understand what we offer, not to serve as a precise specification or a guarantee of a particular result for your specific floor.

The right finish and outcome for your project will be confirmed with you directly as part of your quote and assessment.

5.Photos and project examples

Photos and project examples shown on this website are provided for reference and to illustrate the types of finishes we offer. Concrete is a natural material, and every slab and finish is unique — so the appearance of your finished floor may vary from the images shown.

Some images may be representative of a finish or service rather than a specific completed project, and are labelled accordingly where relevant.

6.Intellectual property

Unless otherwise stated, the content on this website — including text, images, graphics, logos and design — belongs to CHA Polished Concrete & Epoxy or is used with permission, and is protected by applicable intellectual property laws.

You may view and share links to our pages, but you may not copy, reproduce, republish or use our content for commercial purposes without our written permission.

7.Limitation of liability

We take care to keep the information on this website accurate and up to date, but we don't guarantee that it is complete, current or error-free. To the extent permitted by law, CHA is not liable for any loss or damage arising from your use of, or reliance on, the general information on this website.

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law or other laws that cannot lawfully be excluded.

8.Changes to these Terms

We may update these Terms from time to time. The current version will always be available on this page, and the "last updated" date at the top will reflect the most recent change.

9.Contact us

If you have any questions about these Terms, please get in touch:

Phone: 0428 164 745
Email: joe@chapolishedconcrete.com
Business name: CHA Polished Concrete & Epoxy [OWNER TO CONFIRM: registered legal/trading entity name & ABN if applicable]

Or use our contact page to send us a message.

Note: These Terms are a general, plain-English summary provided for transparency only and do not constitute legal advice. The business owner should review and confirm the placeholder details marked above, and may wish to have these Terms checked by a qualified professional before launch to ensure they suit the business and meet applicable Australian requirements.